android support Status:

This topic is: not a support question

This topic contains 4 replies, has 2 voices, and was last updated by  Marian 2 years, 7 months ago.

Viewing 5 posts - 1 through 5 (of 5 total)

  • Hi,

    I have a problem with this plugin and android.
    Here is my website :
    http://www.nimsbun.com

    almost all seems to work, but I have issue on my Sony Experia z2 (Android)
    it was suppose to work on all android/apple phone.
    It works on regular website on desktop/laptop, and on all iPad/Iphone but not on any android device.

    After looking into the forum I’ve just seen someone had the same problem but never has been resolved :
    http://envato-support.dotonpaper.net/forums/topic/wallgrid-mobile/

    How could you say that it work on android and obviously it doesn’ t work ?
    Can you solve my problem?

    Thank you.



    Marian Support Team #30212

    Hello

    I’ve made some tests and everything works perfectly in android.

    Clear browser your browser cache, load again your website ( wait to load ) and make a test.
    If the problem still exist please contact us again.

    Best Regards,
    Support Team

    • This reply was modified 2 years, 7 months ago by  Marian.


    The problem still exists.
    actually the front page is not using this plugin but this page yes :
    http://www.nimsbun.com/?page_id=9

    cqn you tell me which device on Android do you use works perfectly?



    after spending too much hour on it I give up, I erase everything I will try another thing.
    If you could refund me it would be nice, if not it doesn’t mind.



    Marian Support Team #30256

    Hello

    Please tell us what browser and version of android do you use.

    Best Regards,
    Support Team


Viewing 5 posts - 1 through 5 (of 5 total)

The topic android support is closed to new replies.