I am contacting you, because for the last 10 days we are unable to download pictures in Thumbnail Gallery on our WordPress websites. It has been fine since we started a year ago, but now we get an error message IO error: Error #2038 every time we try to download a picture. We get that message on all our computers.
However, our developper seems to have no problems to download pictures.
We updated Chrome, Flash Player, cleared the cache, phoned BT to improve speed connection and still the same problem. None of us, 5 computers, cannot load any pictures!
Could you please help us to resolve that problem as we have to move forward as quick as possible for our websites?
Thank you for you help.