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Home Forums Thumbnail Scroller (WordPress Plugin) cannot update the plugin

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This topic contains 9 replies, has 2 voices, and was last updated by  Oana 3 years ago.

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  • Hi,

    I tried to change the “uploads” folder to read/write and it keeps reverting back. Cannot edit the plugin.

    See here on home page:
    http://asheville4seasonsteam.com/asheville_realestate/

    Want to make it black and 400×400. Also want the slideshow to be enabled. I have set the permissions in my WordPress but they are not being displayed on line.

    None of the settings are changing.

    Can you help?
    Gina



    Oana Support Team #13236

    Hello GIna,

    Please send us the WP admin & FTP login info in a private reply.

    Thank you.



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    • This reply was modified 3 years ago by  ginapalermo.


    Oana Support Team #13319

    Hello Gina,

    Please send again the correct user and password for WP and FTP login info.

    Thank you.



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    • This reply was modified 3 years ago by  ginapalermo.


    Oana Support Team #13355

    Hello Gina,

    I really need and FTP information, you could send them to me, please.

    Thank you.



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    Oana Support Team #13454

    Hello Gina,

    I change again the permission for the “Uploads” folder and the Scroller Data Parse Method and now works perfectly.
    Here you have the test:
    http://asheville4seasonsteam.com/asheville_realestate/
    Please check.

    Thank you.

    • This reply was modified 3 years ago by  Oana.


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    Oana Support Team #13487

    Hello,

    Glad I could help. Please don’t forget to rate the item.

    Have a nice day.


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