I installed the nggallery folder in my theme folder and entered the shortcode exactly as described. Nothing happens. If I do get anything to show up (clear NG cache, add images=0 setting) I get a vanilla slideshow – not the template I paid for. I tried with the twenty eleven theme for the heck of it – same problem.
Also – your documentation video http://vimeo.com/62719105 on how to use it with video is awful. I much prefer text so I don’t have to sit through a video. It is too teeny to see so I have to blow it up and then I can’t see the video controls. There is no sound. It gets to the end where it shows the custom fields but not what to put in them -THAT”S THE MOST IMPORTANT PART and I sat through the obvious stuff and didn’t get the key information! the raw video url? the embed code? Just watching a mouse pointer go in circles is not helpful!
I bought this so I could display a video and I can’t get it to work. Need to show it to client in the morning – don’t want to wast any more time on it. I see a lot of people in the forum have the same problem and that is discouraging -I’d like a refund please. Thank you