Can't upload the extension Status:

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This topic is: not a support question

This topic contains 1 reply, has 2 voices, and was last updated by  Sabina 2 years ago.

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  • Hello,

    I’ve tried to upload Thumbnail gallery extension on wordpress but it didn’t work. I have the following message (in French) :

    L’archive n’a pas pu être installée. Aucune extension valide trouvée.

    L’installation de l’extension a échoué.

    Thanks for your help

    Sabina Support Team #57622


    I am sorry for the late answer.

    Have you unzipped the downloaded file first ?
    Inside you should find the dop…zip file.
    Upload the dop…zip file in your admin.

    Best Regards,
    Support Team

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