Critical javascript error Status:

Home Forums Thumbnail Scroller (WordPress Plugin) Critical javascript error

This topic is: resolved

This topic contains 10 replies, has 3 voices, and was last updated by  Oana 3 years ago.

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  • I noticed javascript errors when using the scrollbar and then trying to open the lightbox.
    When I use the scrollbar at the scroller’s bottom or I click on a thumbnail after using the scrollbar, I can’t open the lightbox and then all the javascript are buggy and can’t work anymore unless I refresh the page.

    I can send you an URL + login/password to check it out.

    Thanks,

    Thomas



    Oana Support Team #16965

    Hello,

    Please send us the WP admin and FTP info login in a private reply.

    Thank you.



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    Hi,

    Did you see my private reply with all the infos?

    Did you have a look at the issue?

    Cheers,

    Thomas



    Oana Support Team #17056

    Hello Thomas,

    Yes, I have seen the information and trying to find the best solution for this problem.

    Thank you



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    Marian Support Team #17411

    Hello

    Please change your current theme with a default theme from wordpress and tell us if is working.

    Best Regards,
    Support Team



    Hi Marian,

    I changed my theme to Twenty Fourteen and it worked indeed.

    But I absolutely need to use this theme. Did you find any javascript conflict or something like that?

    Thanks,

    Thomas



    Marian Support Team #17477

    Hello

    The problem is from your theme.
    You just need to open functions.php from your theme (almera) and just comment the line @202 :

    Best Regards,
    Support Team



    Woo great Marian! It’s working perfectly now.

    Thanks!

    Thomas



    Oana Support Team #17547

    Hello,

    We are glad that our team could help. Please take a few seconds to rate the item here.

    Thank you.


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