Gallery appeared but I cannot customize it Status:

Home Forums Thumbnail Gallery (WP NextGEN Gallery Template) Gallery appeared but I cannot customize it

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This topic contains 9 replies, has 2 voices, and was last updated by  Oana 2 years, 10 months ago.

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  • Hi!
    Just bought the plugin and installed it.
    1. Gallery appeared on the page. Good.
    2. Gallery has plugin design. Good.
    3. I am editing options gallery-dop-thumbnail-gallery.php, but this has no effect on the gallery, absolutely. Bad.
    Could you please give a clue what needs to be addressed?
    I am using Virtue theme.
    Thank you.



    Oana Support Team #28054

    Hello,

    Please send us the WP admin and FTP login information in a private reply.

    Thank you.



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    Oana Support Team #28084

    Hello,

    Please could you send again the info because I could not connect.

    Thank you.



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Oana Support Team #28098

    Hello,

    Please send us the WP admin login info.

    Thank you.



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Oana Support Team #28110

    Hello,

    This happens because the NextGEN cache. After each change made in the template or you delete some image, save and then go to WP Admin – > Gallery -> Other Options -> Miscellaneous -> Clear image cache , the changes will appear on the site.
    Please check: http://newliberator.com/wordpress/?page_id=264

    Thank you.



    It is working!
    Many thanks!



    Oana Support Team #28118

    Hello,

    Glad I could help. Please take a few seconds to rate the item here.

    Thank you.


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