Gallery not appearing in POSTS – cannot enter licese Status:

Home Forums Thumbnail Gallery (WordPress Plugin) Gallery not appearing in POSTS – cannot enter licese

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This topic contains 10 replies, has 2 voices, and was last updated by  Marian 2 years, 3 months ago.

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  • Hello,

    We had a website made by someone, then moved to our own server.
    Thumbnail Gallery for WP must have been registered to them.

    So we bought our own, successfully uploaded it, and we got a new license…
    Only there doesn’t appear to be anywhere to enter the license?

    The other problems we’re having (That we’re hoping goes away once we have entered our own license)
    Is that new galleries are not appearing in Posts, so we cannot edit the gallery name or get the doptg=id

    Please help!

    Thanks!



    Marian Support Team #48357

    Hello

    Please send us your wp-admin & ftp info ( as private reply ) to see and fix your problem.

    Best Regards,
    Support Team



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    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Marian Support Team #48411

    Hello

    The problem is because visual composer make default his own menu.
    You must click on Classic Editor button and then will appear the Add Thumbnail Gallery button.

    Best Regards,
    Support Team



    Hello,

    Like this?
    http://www.carboncore.com/wp-admin/post.php?post=497&action=edit

    Only the first five galleries are showing on the live website. All the code looks OK. Whats the problem?



    Marian Support Team #48416

    Hello

    This is a server limitation.
    The gallery make request to get data ( photos ).
    Your server allow you to make maximum 5 ajax requests in same time.

    Please contact your hosting company and tell about your problem.
    They will fix it very fast.

    Best Regards,
    Support Team



    Thanks.



    Marian Support Team #48422

    Hello

    Glad i could help to you.
    If you like our plugin and support please don’t forget to give us 5 stars on Codecanyon ( http://codecanyon.net/downloads ).

    Best Regards,
    Support Team



    Our server says it’s client side. How do we change the ajax requests on WordPress?

    • This reply was modified 2 years, 3 months ago by  CarbonCore.


    Our server says it’s client side. How do we change the ajax requests on WordPress?

    AND there is nowhere for us to enter our license… after we paid for and re-installed the Thumbnail Gallery.



    Marian Support Team #48778

    Hello

    I’ve tried to see your post with galleries again and i received this error :

    Best Regards,
    Support team


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