Gallery not loading Status:

This topic is: resolved

This topic contains 5 replies, has 2 voices, and was last updated by  Oana 3 years, 4 months ago.

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  • Hi,

    I followed the instructions, being:

    I have a nextgen gallery with id 1, holding about 50 pics
    I uploaded the folder to my theme (which is Dynamik Website builder running on Genesis)
    I put the following code in the page: [nggallery id=1 template=dop-thumbnail-scroller]
    Left the default settings

    Unfortunately, all I get is a blank page, except for the header and footer.

    Here’s the link:

    Thanks for helping out,

    Oana Support Team #14581


    Please send us the WP admin & FTP login info in a private reply.

    Thank you.

    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.

    Oana Support Team #14778

    Hello Erlend,

    Problem resolved. Use a child theme and to function properly the template must be in both themes, parent and child theme.
    Hereā€™s the link:

    Thank you.

    Thanks a lot Oana,

    much appreciated.

    Oana Support Team #14945


    Glad I could help. Please don’t forget to rate this item.

    Thank you.

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