Gallery not showing, JavaScript error Status:

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This topic contains 14 replies, has 3 voices, and was last updated by  Oana 2 years, 9 months ago.

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  • Hello,
    I’m using this plugin on this website: http://new.kuchynsky-robot.info/catler-km-8010/

    Gallery on the left side is not showing, because there is JavaScript error on line 432: Uncaught TypeError: undefined is not a function

    Can you please check it?

    Thank you
    Thomas



    Oana Support Team #22172

    Hello Thomas,

    The problem is a jQuery conflict.
    Please send us the WP admin and FTP login info in a private reply.

    Thank you.



    Hello,
    I fixed a jQuery conflict. Now it is ok, but fullscreen lightbox does not work.

    Can you please check it?

    Thank you



    Oana Support Team #22299

    Hello,

    Please check is “Lightbox Enabled” is set to true. If the issue continues to occur, please send us your info login.

    Thank you.



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Can please adjust plugin to large image enlarged by clicking on it directly, instead of icons NavigationLightbox.

    Thank you



    Oana Support Team #22498

    Hello,

    Please send us the FTP login info.

    Thank you.



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.

    • This reply was modified 2 years, 10 months ago by  mrremo.


    Marian Support Team #22779

    Hello

    We found the problem. We are looking to fix it.

    Best Regards,
    Support Team



    Hello,
    How does it look? When will it be fixed?
    Thank you



    Marian Support Team #23126

    Hello

    Please give us access again to your wp-admin.

    Best Regards,
    Support Team



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.

    • This reply was modified 2 years, 10 months ago by  mrremo.


    Hello,
    How’s the solution? I need to run the web

    Thank you



    Hello,
    Thank you, I solved it myself…



    Oana Support Team #23718

    Hello,

    I’m sorry for the late response. Glad that you managed to make it work.

    Have a nice day.


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