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This topic contains 18 replies, has 3 voices, and was last updated by  Sabina 1 year, 6 months ago.

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  • Hello
    Thumbnail Not show
    WordPress version 3.7.9 , Thumbnail Scroller (WordPress Plugin) version 1.6
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    http://www.joyance-coffee.com/

    `



    Excuse me
    Why
    No one
    Answer?



    Marian Support Team #56342

    Hello

    Sorry for delay.
    Please send us your wp-admin & ftp info ( as private reply ) to see and fix your problem.

    Best Regards,
    Support Team



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Marian Support Team #56477

    Hello

    I’ve tried to connect to your wp-admin but i received this error:

    Best Regards,
    Support Team



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Marian Support Team #56596

    Hello

    I’ve connected to your ftp but i can’t find this folder: /usr/share/nginx/html/www.joyance-coffee.com/wp-content/plugins

    Best Regards,
    Support Team



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Marian Support Team #56605

    Hello

    I’ve tried also with winscp but is not working.

    Best Regards,
    Support Team



    I log in every day.
    There is no problem.
    You’re trying
    Thank you



    Marian Support Team #56947

    Hello

    I’ve tried to connect to your winscp but is not working.
    Please contact your hosting company and tell to add my ip address : 79.112.8.207 in white list

    Best Regards,
    Support Team



    Has been added

    Thank you



    Marian Support Team #57302

    Hello

    I’ve tried to connect to your ftp but is not working.

    Best Regards,
    Support Team



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Web site
    Backstage
    Land:

    • This reply was modified 1 year, 7 months ago by  xqnj.
    • This reply was modified 1 year, 7 months ago by  Sabina.


    Marian Support Team #58224

    Hello

    I’ve tried again to connect to your ftp via winscp but is not working.
    Please contact your hosting company and tell to add my ip address: 79.112.42.235 in white list.

    Best Regards,
    Support Team



    The server
    Already
    Add to
    Your IP
    White list
    Thank you



    Sabina Support Team #59707

    Hello,

    I am sorry for the late answer.
    Can I still help ?

    Best Regards,
    Support Tea,


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