Installation problems Status:

This topic is: resolved

This topic contains 9 replies, has 2 voices, and was last updated by  Oana 2 years, 8 months ago.

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  • Hello,

    I tried to install this plugin (I install in my DIVI theme) and changed the “gallery-dop-thumbnail-gallery.php @line 41 file ” but after differents tests I see nothing in my dashboard that change!!
      [nggallery id = 5 template = dop-thumbnail-gallery] works but that’s it!



    Oana Support Team #26206

    Hello,

    Please send us the WP admin and FTP login info in a private reply.

    Thank you.



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    Oana Support Team #26239

    Hello,

    Please send us the WP admin link.

    Thank you.





    Oana Support Team #26338

    Hello,

    Problem solved. This happens because the NextGEN cache. After each change made in the template or you delete some image, save and then go to WP Admin – > Gallery -> Other Options -> Miscellaneous -> Clear image cache , the changes will appear on the site.
    Please check: http://www.relookingphoto.com/site_2015/

    Thank you.



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    Oana Support Team #26544

    Hello,

    Yes, go to nggallery/gallery-dop-thumbnail-gallery.php @line 41 and modify the settings.

    Thank you.



    Ok
    Thank you



    Oana Support Team #26605

    Hello,

    Glad I could help. Please take a few seconds to rate the item here.

    Thank you.


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