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Home Forums Thumbnail Scroller (WP NextGEN Gallery Template) JavaScript Error Message

This topic is: not a support question

This topic contains 5 replies, has 3 voices, and was last updated by  Oana 1 year, 11 months ago.

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  • Hi,

    I can not use the Thumbnail Scroller ( WP NextGEN ) Plugin. I have already successfully installed the NextGEN Gallery and it works fine. But the Thumbnail Scroller plugin shows an error message:

    TypeError: jQuery(…).DOPNextGENThumbnailScroller is not a function
    jQuery(‘#DOPNextGENThumbnailScroller5___1494259415′).DOPNextGENThumbnailScroller…

    Here you can find my website and the JS error message: http://redesign.igmg.org/test/

    Please can you give me a support for this problem.

    Cheers,
    Kerim



    Marian Support Team #54431

    Hello

    Please send us your wp-admin & ftp info ( as private reply ) to see and fix your problem.

    Best Regards,
    Support Team



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    Oana Support Team #54773

    Hello,
    The problem occurs because this plugin – AdRotate, after disabling everything works perfectly

    Please check: http://redesign.igmg.org/test/

    Best Regards,
    Support Team

    • This reply was modified 1 year, 11 months ago by  Oana.


    Hi Oana,

    the plugin AdRotate is very important for my client. I can not disable this plugin.

    Can I cancel the Thumbnail Scroller plugin and get my money back? Because I can not use it on my site.

    Cheers,
    Kerim



    Oana Support Team #54947

    Hello,

    Please contact Envato for a refund.

    Best Regards,
    Support Team


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