Lightbox not opening in centre of screen Status:

Home Forums Thumbnail Scroller (jQuery Plugin) Lightbox not opening in centre of screen

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This topic contains 6 replies, has 3 voices, and was last updated by  Oana 2 years, 9 months ago.

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  • Hi –

    The thumbnails are working great; however, when I click them, half the full-size picture is cut off, appearing too low on the page (not centered). See the website in question at http://carrotcreative.ca/apple-of-an-experience.html

    I can fix it by changing the css top attribute to -225px; however, this only fixes it on one specific page and I need galleries on many pages – each one needing a different top measurement, so this solution doesn’t actually help.

    Any suggestions?



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    Marian Support Team #23409

    Hello

    Do you use a CDN server or cache plugin ? Please disable it.

    Best Regards,
    Support Team



    I have not enabled a cache plugin.

    Are you asking if I use a Canadian server? I am registered through a Canadian company but I have no idea where their servers are. If that’s not what you’re asking, I have no idea what CDN means.

    The web host is fastwebserver.com if that is helpful to know.



    Oana Support Team #24034

    Hello,

    I’m sorry for the late response.
    Please check now: http://carrotcreative.ca/apple-of-an-experience.html

    Thank you.



    Thanks for your help. That is certainly much improved. It opens at the top now but at least it lets you scroll to see the whole picture; however, it’s still not ideal. See the gallery on this page to see what I mean: http://carrotcreative.ca/believe.html When you click the thumbnail there, it loads so far away from where you click it that it feels obviously “off”. Is there a way to fix that or is that the best it can be?

    I really appreciate it.



    Oana Support Team #25209

    Hello,

    I apologize for the delayed response. We are looking for a solution to solve this problem which is private and only occurs to you.

    Thank you.


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