Miniature Lightbox image of Video assets Status:

Home Forums Wall/Grid Gallery (WordPress Plugin) Miniature Lightbox image of Video assets

This topic is: resolved

This topic contains 11 replies, has 3 voices, and was last updated by  Oana 3 years, 6 months ago.

Viewing 12 posts - 1 through 12 (of 12 total)

  • Hi, I just updated the plugin and am having some troubles with my video galleries (photo galleries are fine). I have tried the iFrame embed code (which I originally used) and the older non iFrame one. When you click through the videos are only a few pixels large and unplayable.

    Thank you for your help.

    Alden Wallace

    Oana Support Team #9909


    Please send us the admin info login to check where is the problem.

    Thank you.

    Where is the best place to send along this information?

    Oana Support Team #9998


    Yes, is the best place. Please send us the info on the forum by marking the “Set as private reply”.

    Thank you.

    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.

    Oana Support Team #10028


    The problem occurs because the iframe code was not written correctly.

    Please check.

    Thank you.

    Brilliant, Thank you!

    Oana Support Team #10077


    Glad I could help. Please don’t forget to rate the item.

    Have a nice

    I am having one more problem now. the thumbnails are now intermittently getting stretched/resized. when I refresh it goes away, but then if I refresh a few more times it comes back. Any idea what this may be?

    Thank you again.

    Ovidiu Support Team #10098


    We are not seeing the issue you are describing. Please tell us what browser are you using?

    Of course, I am using chrome. I will u/l a screenshot of the problem..


    Oana Support Team #10188


    We tested on all types of browser and displays properly. We cannot understand why you do not appear the same.
    We are looking into this issue and it will be fixed in a couple of days.

    Thank you,.

Viewing 12 posts - 1 through 12 (of 12 total)

The topic Miniature Lightbox image of Video assets is closed to new replies.