No add to cart button Status:

Home Forums Booking System PRO (WordPress Plugin) No add to cart button

This topic is: resolved

This topic contains 32 replies, has 2 voices, and was last updated by  Sabina 1 year, 3 months ago.

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  • I followed the instructions to add the calendar to woocommerce at http://envato-help.dotonpaper.net/booking-system-wordpress-plugin/woocommerce but I can’t get it to work. It was much simpler in the previous version I’m sure and worked before the upgrade.



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    Sabina Support Team #62383

    I am sorry for the late answer.
    Please send your ftp login information to fix the issue.

    Best Regards,
    Support Team



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    Sabina Support Team #62518

    Please check the ftp information, I can’t connect.
    There is a theme incompatibility that prevents the Add to cart button to appear.

    Best Regards,
    Support Team



    FTP was time limited, have opened for 7 days :-)

    Thanks for looking in to it



    Sabina Support Team #62886

    I am sorry I didn’t get the chance to fix the problem in time.
    Please reset the time limit for the ftp connection.

    Best Regards,
    Support Team



    I’ve unlocked the ftp again for you.

    Thanks



    Sabina Support Team #63158

    Please contact the theme author about the header.php file, it’s missing

    Best Regards,
    Support Team



    I can see it

    https://www.dropbox.com/s/sqd95el6j9bk2x8/head.png?dl=0

    • This reply was modified 1 year, 5 months ago by  candell.


    I have opened the ftp for 7 days again, is there any luck with this?



    Sabina Support Team #63722

    The update is available.
    You can update the plugin with version 2.1.2, or let me know to make the update for you.

    After the update you can configure Simple Products to use the calendar.

    Best Regards,
    Support Team



    If you could update that is superb, I am downloading a 30GB file from a slow server :-/

    Would you be able to configure one of the products so that I can copy this format for the rest?

    Thanks



    Sabina Support Team #63763

    The update did not solve the problem.
    Can I disable plugins to check if one is creating an incompatibility ?

    Best Regards,
    Support Team



    Sure :-)



    I ran the page using twentytwelve and the add to cart button shows so the update must have moved the hook the add to cart button hangs off as it worked fine before the upgrade. I’ll do some testing…



    The issue is in the theme’s woocommerce template single-product.php, removing this file forces the woo default one to be used and the cart button works here.



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    This reply content has been deleted.

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    Sabina Support Team #64232

    Tomorrow a new update will be released, with a fix for the Add to cart problem.
    In the link you sent in the last reply, the calendar is used on it’s own (no add to cart button), and you have to insert the shortcode where you want it in the page content.

    Best Regards,
    Support Team



    Hi, has the new version been released, I notice the download pages shows 2.1.2 still.

    Thanks



    I notice on the website, the plugin says v 2.1.3 is available but the download area of my account only shows 2.1.2.



    Sabina Support Team #64262

    Yes, version 2.1.3 is available for download.

    During the winter holidays, 21 December 2015 – 4 January 2016, answers will be delayed.

    Best Regards,
    Support Team



    Sorry, am I in the wrong section of the site at https://shop.dotonpaper.net/my-account/ on the downloads tab as I see 2.1.2 only

    https://www.dropbox.com/s/d4kx547qx5kej6v/pinpoint.png?dl=0

    Thanks



    HI

    I still see only 2.1.2, is there an alternative location to grab 2.1.3?

    Thanks



    Sabina Support Team #64489

    Check the change log dopbsp.php file for the version.

    Best Regards,
    Support Team



    Hi, this is still not working after 2 months. The plugin is now on 2.1.3 but still the add to cart button is not showing.



    Hi, I am getting so much pressure to get this fixed now, sales are being lost due to the booking system not working since upgrading.



    Sabina Support Team #64741

    Please enable the ftp connection again to fix the problem.

    Best Regards,
    Support Team



    That is done for you.



    Sabina Support Team #64771

    Do you have a cache or a cdn plugin on your server ?
    Modifications are not reflected on the site.

    Best Regards,
    Support Team



    No it is what it is.



    Sabina Support Team #64862

    I am sorry, I can’t help if modifications are not saved on the server.

    Best Regards,
    Support Team


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