No images showing, can't delete anything Status:

Home Forums Thumbnail Scroller (WordPress Plugin) No images showing, can't delete anything

This topic is: resolved

This topic contains 9 replies, has 2 voices, and was last updated by  Sabina 1 year, 7 months ago.

Viewing 10 posts - 1 through 10 (of 10 total)

  • I just purchased this and am very underwhelmed with it. I have been designing websites for a long time, and whenever I have trouble “out of the box” I know I have made a mistake in purchasing.

    Images are uploading and showing “broken”, and I can’t delete anything that was uploaded incorrectly. I have tried creating two different scrollers and they both are useless.

    I have uninstalled the plugin and reinstalled, both via WordPress and FTP.

    What is going on please?



    My wp login is:

    http://mcmanusdev.com/temp/wp-admin
    admin
    SelltiX1

    ftp:
    http://ftp.screamingfrog.com
    scream14
    wEeTfJA6

    FOLDER: mcmanusdev.com/temp

    • This reply was modified 1 year, 7 months ago by  lmcmanus13. Reason: added ftp


    Sabina Support Team #61199

    Please check if the server has any limitations.
    I cannot connect to your ftp account.

    Best Regards,
    Support Team



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    And ignore the “http://” in the ftp line, I don’t know why it keeps putting that in there!



    Sabina Support Team #61438

    I can’t connect to your server, is there any limitation ?

    Best Regards,
    Support Team



    No limitations, what is going on? I have checked and connected myself multiple times!!

    This is ridiculous. How do I get a refund?



    SABINA, HOW ARE YOU CONNECTING?? HOW ARE YOU TRYING TO GET IN? This error message gets my ticket off your plate for two more days, but tells me nothing.

    I will wait another two days for your incompetent answer. How in the world are you on tech support??



    Again, I’d like a refund.



    Sabina Support Team #61554

    For a refund, please contact Envato.
    I use Filezilla as a ftp client.

    Best Regards,
    Support Team


Viewing 10 posts - 1 through 10 (of 10 total)

The topic No images showing, can't delete anything is closed to new replies.