[Not a valid template] Status:

This topic is: resolved

This topic contains 5 replies, has 2 voices, and was last updated by  Marian 2 years, 1 month ago.

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  • Hello,
    I have a problem with the thumbnail scroller on this wordpress page – [Not a valid template] is displayed. I tried to fix it by my own with the given documentation and FAQ, but had no success…
    Many thanks for your help in advance!
    Michael



    Marian Support Team #53735

    Hello

    Sorry for delay.
    If you still have this problem please send us your ftp & wp-admin info ( as private reply ) to fix your problem.

    Best Regards,
    Support Team



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    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Marian Support Team #54216

    Hello

    Fixed.The problem was from NextGEN Galleryview plugin.
    I’ve disabled it and now everything works perfect.

    Best Regards,
    Support Team



    Hello,
    thanks for your help.
    Can you please find out why there exists a problem when using both plugins? I (and maybe a lot of other users) need the NextGEN Galleryview plugin on other pages on this homepage…
    Thank you!



    Marian Support Team #54440

    Hello

    I’m afraid i can’t help you.
    The NextGEN Galleryview plugin have some errors.
    Please contact support team of NextGEN Galleryview plugin.
    They will fix your problem very fast.

    Best Regards,
    Support Team


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