Shortcode not working Status:

This topic is: resolved

This topic contains 5 replies, has 2 voices, and was last updated by  Oana 2 years, 11 months ago.

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  • Hello,

    I’m using the installation instructions here: http://envato-help.dotonpaper.net/thumbnail-gallery-wordpress-nextgen-gallery-template.html

    I have the nexgen gallery installed, I uploaded the nggallery folder to my active child theme folder via FTP and then I used the shortcode [nggallery id=1 template=dop-thumbnail-gallery] but nothing appears on the page.

    I’ve verified that the nexgen gallery works and I used a standard gallery to test.

    After reviewing the nexgen shortcodes (http://www.nextgen-gallery.com/nextgen-gallery-shortcodes/) I realized that the format of the shortcode I was given from dot on paper is not in the same format. I tried rewriting the shortcode to [ngg_images gallery_ids=”1″ display_type=”dop-thumbnail-gallery”] but I get the following message when I view the page:

    “Default Gallery Type Template
    This is the default gallery type template, located in:
    /home/content/p3nexnas05_data03/63/2177263/html/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_gallery_display/templates/index.php.

    If you’re seeing this, it’s because the gallery type you selected has not provided a template of it’s own.”

    Please help. Thanks!



    Oana Support Team #24164

    Hello,

    Please send us WP admin & FTP login info, in a private reply, so we can have a look.

    Thank you.



    how do I send this to you?



    Oana Support Team #24435

    Hello,

    Please send us the admin info on the forum by marking the “Set as private reply”.

    Thank you.



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    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Oana Support Team #24592

    Hello,

    Use a child theme and to function properly the template must be in both themes, parent and child theme.
    Here’s the link: http://c33.013.myftpupload.com/dyelindsay/self-presentation/aight-aight-aight/

    Thank you.


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