Swiping issues on Android Status:

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This topic is: not a support question

This topic contains 15 replies, has 2 voices, and was last updated by  Marian 2 years, 2 months ago.

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  • Hello,

    I downloaded this plugin today, and am trying to get a gallery (located at http://levi-g.com/dos-games/mental-math-games/) to work on my Android phone. Right now, swiping through the thumbnails is very slow and imprecise so it is only practical to use the navigation arrows. Also, swiping the main image (whether in normal or lightbox mode) does not work either. The image will only nudge around but not actually swipe to the next image. Can you help me with this?

    Thanks, Levi



    Marian Support Team #42456

    Hello

    Please send us your wp-admin & ftp info ( as private reply ) to see and fix your problem.

    Best Regards,
    Support Team



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    Marian Support Team #43287

    Hello

    I need also your ftp info ( as private reply ) to fix this problem.

    Best Regards,
    Support Team



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Marian Support Team #43843

    Hello

    What is your ftp host address ?

    Best Regards,
    Support Team



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Marian Support Team #44225

    Hello

    I’ve tried to check your problem and everything works perfect.
    Do you still have this problem ?

    Best Regards,
    Support Team



    Yes, on my HTC One phone there is definitely a problem – not sure if it applies to all Android or not. I know it works on iPhone without issues.



    Marian Support Team #44853

    Hello

    What browser do you use ?
    Default browser or other ?

    Best Regards,
    Support Team



    Yes, the default



    Marian Support Team #45510

    Hello

    Please try the other browser ( like opera / chrome ) and tell us if is working.

    Best Regards,
    Support Team



    The other browser (Chrome) worked



    Marian Support Team #45844

    Hello

    Sorry. This problem is not from us.
    I think this is a small bug from default browser of HTC One phone because on other browsers and phones works properly.

    Best Regards,
    Support Team



    Okay, I could believe that.
    Thanks, mc



    Marian Support Team #46091

    Hello

    Glad i could help to you. If you like our item and support please don’t forget to give us 5 stars on Codecanyon ( http://codecanyon.net/downloads )
    If you have any problem please contact us again.

    Best Regards,
    Support Team


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