Thumbnail Borders and Blurry Images Status:

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This topic contains 6 replies, has 2 voices, and was last updated by  Marian 2 years, 2 months ago.

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  • Hello!

    I have a couple issues I’m hoping you can help me with.

    1) I’m having an issue with the Thumbnail border within the slider. See this screenshot:
    http://screencast.com/t/a60pp9ix

    2) I also noticed that once I increased the size of the thumbnails via the php file that the images became blurry. Please take a look at the bottom of the following homepage under the heading “Browse Community Photos”
    http://dobsonranchhoa-demo.com/

    Please let me know if you need my login info to take a look. Thank you very much for your help.

    Jon



    Marian Support Team #47698

    Hello

    Please send us your wp-admin & ftp ( as private reply ) to fix your problem.

    Best Regards,
    Support Team



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    Marian Support Team #48369

    Hello

    1 Fixed. I just opened dobsonranchhoa-demo.com/html/wp-content/themes/genesis/nggallery/assets/gui/css/jquery.dop.NextGENThumbnailScroller.css file and i replaced this :

    with :

    2 The problem with blurry images is because you’ve uploaded very small images. I see that your images have size: 120×90 px and the thumbnail size is 223×175 px.

    Best Regards,
    Support Team

    • This reply was modified 2 years, 2 months ago by  Marian.


    Thank you for fixing issue #1

    Regarding Issue #2, those images are all over 600×600. Please see the screenshot which shows the image sizes:
    http://screencast.com/t/xZPwIrbfgag9

    Please advise.

    jon



    Hello, I’m following up on the message I posted last week. Please see screenshot below:

    Thank you for fixing issue #1

    Regarding Issue #2, those images are all over 600×600. Please see the screenshot which shows the image sizes:

    http://screencast.com/t/xZPwIrbfgag9

    Please advise.

    jon



    Marian Support Team #48769

    Hello

    The problem is because your thumbnail ( for example this : http://dobsonranchhoa-demo.com/wp-content/gallery/kayaking-at-dobson-ranch/thumbs/thumbs_IMG_9651.JPG ) have 120×90 px and in scroller must have 230 x 175px.
    Please add bigger thumbnail images.

    Best Regards,
    Support Team


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