Thumbnail gallery doesn't appear on published page (part 3) Status:

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This topic is: not a support question

This topic contains 3 replies, has 2 voices, and was last updated by  Marian 2 years, 2 months ago.

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  • Hi,

    This is a continuation of this thread: http://envato-support.dotonpaper.net/forums/topic/thumbnail-gallery-insert-code-button-disappeared-from-postpage-editor/#post-45942 and then this thread: http://envato-support.dotonpaper.net/forums/topic/thumbnail-gallery-doesnt-appear-on-published-page/

    For some reason I can’t reply to that thread. It’s still not fixed. The thumbnail gallery button now appears on my post/page editor, but when I publish the page it’s blank.

    I’m not clear on the instructions am I supposed to permanently disable W3 Total Cache? I thought this is something important thing to have. Anyway, I disabled it and cleared my browser cache. And nothing appears on the published page.

    I tested it by opening the page in a different browser, still nothing.

    Thanks

    Marian I supplied some information about log ins via private reply but it didn’t seem to work for you — please respond to this with what you need (there are so many different types of logins and I don’t know what you need exactly).



    Marian Support Team #49043

    Hello

    Please send us again your wp-admin & ftp info ( as private reply ) to see and fix your problem.( we need administrator account )

    Best Regards,
    Support Team



    Hi there,

    Never mind, I deleted the plugin and got a credit to get something that works!

    Thanks though.



    Marian Support Team #49258

    Hello

    Ok.

    Best Regards,
    Support Team


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