Thumbnail gallery insert code button disappeared from post/page editor Status:

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This topic contains 7 replies, has 2 voices, and was last updated by  Marian 2 years, 1 month ago.

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  • Hi there,

    I just noticed that the thumbnail gallery button is missing from my page editor. The plugin, as far as I see, hasn’t been updated since I last installed it. I downloaded it again anyway and reinstalled it, and no change.

    I tried manually entering the shortcode in and that doesn’t work either. How can I get the button back and be able to use the plugin?

    Thanks!



    Marian Support Team #44687

    Hello

    Please send us your wp-admin & ftp info ( as private reply ) to see and fix your problem.

    Best Regards,
    Support Team



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    Marian Support Team #45207

    Hello

    I need your ftp user , ftp host address and ftp password ( as private reply ).

    Best Regards,
    Support Team



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Marian Support Team #45508

    Hello

    I need also your wordpress login informations: username, password and login link ( as private reply ) to fix your problem.

    Bes Regards,
    Support Team

    • This reply was modified 2 years, 1 month ago by  Marian.


    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Marian Support Team #45942

    Hello

    Fixed.
    To make it works now you must :
    1 disable CDN & cache plugin.
    2 Clear your browser cache

    Then will works perfect.

    Best Regards,
    Support Team


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