Thumbnail scroller no longer shows on site Status:

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This topic contains 5 replies, has 2 voices, and was last updated by  Ovidiu 3 years, 9 months ago.

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  • I am moving this thread from the comments section on Envato to this support forum for the thumbnail scroller.

    I moved my clients wordpress site from Hostgator to Windows Hosting using Plesk. Nothing on the site has changed besides the location of the files and nameservers of course. The thumbnail scroller no longer is working on my site. The title of the widgets show up but the images do not. Any suggestions. THANKS

    You should see one scroller above the footer and one on the internal pages ad posts sidebar.

    site can be found at


    Ovidiu Support Team #5646


    Please send us the WP admin on private to check where is the problem.

    Thank you.

    • This reply was modified 3 years, 9 months ago by  Ovidiu.

    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.

    Ovidiu Support Team #5656


    The problem was caused by the Scroller Data Parse Method.
    Please check.

    Have a nice day.

    Ok, So what was done to fix it? Just So I know for future reference.

    And Thank You for supporting your plugin!

    Ovidiu Support Team #5685


    I changed Scroller Data Parse Method, changing the AJAX in HTML. In the future you will not have problems. If an error appears, please contact us.

    Have a nice day.

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