Thumbnail scroller not showing at homepage Status:

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This topic contains 9 replies, has 3 voices, and was last updated by  Sabina 1 year, 6 months ago.

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  • Hello,
    i added the PHP code:
    <?php echo do_shortcode(‘[dopts id=”x”]’); ?>
    to my website http://goo.gl/JqRw8e (protected for privacy)

    But the plugin it’s simple not appearing.
    Added the jQuery function at header.php and functions.php mentioned at the documentation file, but still not visible.
    Please help.
    Thanks.



    Marian Support Team #58223

    Hello

    Please send us your ftp info ( as private reply ) to fix your problem.

    Best Regards,
    Suppport Team



    This reply has been marked as private. Only the author and moderators can view it.



    Marian Support Team #58802

    Hello

    I need also your wp-admin info to fix your problem.

    Best Regards,
    Support Team



    This reply has been marked as private. Only the author and moderators can view it.



    Hello,
    7 days passed and the problem is still not fixed. What’s going on??
    Thanks, waiting for reply.



    Sabina Support Team #59688

    Hello,

    I am sorry for the delay.

    When I login to your admin, I receive the message, should I proceed ?:

    Best Regards,
    Support Team



    I updated it. You can continue normally now.
    Thanks.



    Hello,
    what’s the problem? 1 MONTH PASSED and the problem is not fixed.
    Waiting for reply



    Sabina Support Team #62367

    I am sorry for the inconvenience.
    The theme is loading multiple copies of jquery and is causing the plugin to not work.
    Check the js files in your page and you can leave only the latest version.
    You can contact your theme author about this.

    Best Regards,
    Support Team


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