The thumbnail scroller no longer displays after moving our website to a new server.
URL – AnimeAvenue.net
Scroller thumbnails should display underneath “FALL 2013 ANIME” – it is just a white box right now with nothing in it.
I made sure that the uploads folder is set to 777. I also switched from HTML to Ajax as the parsing method. Cleared cache, disabled minification plugin, and updated to the latest version of the Thumbnail scroller plugin.
This topic was modified 3 years, 8 months ago by Ziliano.
The only thing that could have been causing that code to display would be a VBulletin plugin that we had on the site. We’ve disabled and deleted it. The Thumbnail scroller is still not working. Any other ideas?
The problem is there is a error with the function do_shortcode that is taking the attributes from the shortcode. Because of this the plugin didn’t know the id of the scroller. We added a quick fix to make sure that the scroller appears but it only work with the first ID. There is nothing we can do from our end because the error mite be caused by a different plugin or theme.