User and bcc-notifications don't work anymore Status:

Home Forums Booking System PRO (WordPress Plugin) User and bcc-notifications don't work anymore

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This topic contains 16 replies, has 2 voices, and was last updated by  Sabina 1 year, 6 months ago.

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  • Hi there,

    De user and bcc-notifications seems not working anymore. Admin notifications do work.

    Regards, Robert



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Can somebody answer?



    Sabina Support Team #63867

    Hello,

    Can you update the plugin to fix this issue ?
    The last version available is 2.1.2

    Does the email server have any limitations ?
    During testing I received an email notification for the user.

    Gmail addresses need the STMP information to be set.

    Best Regards,
    Support Team



    Hi

    I can’t find the update. Could you do it?

    And when trying the smtp option gmail blocks it due to security reasons. But hope the update works.

    Regards, Robert



    Sabina Support Team #63915

    I need the ftp login information to be able to update the plugin.
    Read this announcement to find out how to get updates.

    Best Regards,
    Support Team



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Sabina Support Team #63999

    The plugin is updated but the email notifications are still not sent. I am looking into the problem.

    Best Regards,
    Support Team



    Dear Sabina,

    Can you please tell me asap if you did something to the website?

    WPML and rev slider dont work anymore!

    Ragards, Robert



    Ok I think I fixed the WPML and slider issue. Still I want to know if you did something with the site or WPML plugin. Regards, Robert



    Sabina Support Team #64286

    No, I only tested the email notifications issue when I accessed the website.

    During the winter holidays, 21 December 2015 – 4 January 2016, answers will be delayed.

    Best Regards,
    Support Team



    Hi Sabrina,

    Are you still on it?

    Regards, Robert



    Sabina Support Team #64542

    The WP information is displaying: You must log in to access the admin area.
    The ftp connection is not working either.

    Best Regards,
    Support Team



    This reply content has been deleted.

    This is an automatic action, which occurs after a week, if the user provided sensitive information in a private reply.



    Sabina Support Team #64656

    The plugin is sending email notifications.
    If you have trouble with the email notifications, please use the SMTP option.
    Contact your host about the domain SMTP settings.
    For gmail addresses you have to use the Gmail SMTP settings.

    You should enable the option “Notify admin on book request” so the admin can receive notifications.

    Best Regards,
    Support Team



    Thank you Sabina, it works again! Also the phpmailer function, so smtp is not necessary. Rgds, Robert



    Sabina Support Team #64747

    Glad to hear it’s working.

    Best Regards,
    Support Team


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